Melia Madeira Mare

Melia Madeira Mare
Booking

HOTEL

Are there any smoking areas in the hotel?

Smoking is only allowed in balconies or terraces (Smoking Areas).

Does the hotel have its own parking?

Yes. For more information please visit our website.

Can I leave my luggage in the hotel before check-in and after check-out?

Yes. All our hotels have a room for storing luggage before check-in and after check-out.

Do rates include pool access?

Yes.

What is the SPA and pool schedule?

Monday to Saturday: 09h00- 20h00
Sunday: Closed
INFORMATION AND RESERVATION:
Tel.: +351 291 724151
Email: spa.melia.madeira@meliaportugal.com

Is the parking paid? What is the value?

No.

Are pets allowed in the hotel?

No.

Does the hotel have meeting rooms?

Yes. Our hotel has 6 meeting rooms. For more information please visit our website : https://www.meliamadeira.com/meetings/.

Does the hotel have weeding services?

Yes. For more information please visit our website : https://www.meliamadeira.com/meetings/.

Is there any lift?

Yes.

Are there any chargers for electric cars?

No.

Is there any Wi-fi service in the hotel (including rooms)?

Yes.

Does the hotel have lobby and public spaces ?

Yes.

Does the hotel have laundry and ironing service?

Yes.

Which activities can be booked in the reception?

Please contact the reception for more information.

Is it possible to do a pre check-in?

Yes. After making the reservation, all customers who have provided email contact, will receive instructions by email of how to proceed to do a pre-check-in, within less than 7 days. If you do not, 3 days before check-in, we suggest again by email to do the pre-check-in. In this way it is possible for you to fill in the details of all guests and speed up your reception at our hotel.

RESERVATIONS

How to book directly with the hotel?

Reservations can be made through our website. As an alternative you can contact through e-mail or telephone. For more information, please consult our website.

How to cancel or change a reservation made through our website?

Booking cancelation made through our website can be made in it or through request by e-mail. Since some reservation do not allow cancelation you should consult the reservation conditions before making the reservation.

How to reserve a cradle?

Request while making the reservation, in the comments area, special requests or during the check-in.

How should I guarantee a room with a single bed or a double bed?

Request while making the reservation, in the comments area, special requests or during the check-in.

How to do a group reservation?

Please contact the groups department.

How to guarantee a room in a higher floor?

Request while making the reservation, in the comments area, special requests or during the check-in.

What are the advantages of booking directly through the hotel’s website?

Guarantee of the best avaible rate.

RESTAURANT

Does breakfast have gluten-free products?

Yes.

What are the available menus and what are the different types of cuisine?

“”MARE NOSTRUM”” RESTAURANT
The hotel offers various different hot and cold themed Buffets, with a “”Live Cooking Station”” for breakfast and dinner.

“”IL MASSIMO”” RESTAURANT
À la carte service, with international cuisine – modern décor and a welcoming ambience, and the option to enjoy your meal in the dining room or on the deck with a sea view.

“”O ILHEU”” BAR / RESTAURANT
Located by the swimming pool, for lunch service and light meals.

LA LUNA BAR
By the Hotel reception, with a panoramic terrace overlooking the sea.

NINI DECK & TERRACE BAR
Atlantic Esplanade with a breathtaking view of the ocean horizon.

Does breakfast have lactose-free milk?

No.

CAREERS

Is it possible to send my CV to join the hotel’s team?

Yes.

RECEPTION

What is the check-in schedule?

Check-in begins at 14h. For early check-in, guests should contact the hotel to consult availability. Additional costs might be added.

What is the check-out schedule?

The check-out is made until 12h. For late check-out, guests should contact the hotel to consult availability. Additional costs might be added. In case it is part of a campaign, late check-out conditions are not ruled by this procedure.

Late check-in. Is it possible to do check-in until what time?

For more information, please consult the reception.

Is the reception opened 24h?

Yes.

ROOMS

Is there any rooms for guest with reduced mobility?

Rooms for guests with reduced mobility are available. Our employees are always ready to help you.

Do rooms have minibar?

Yes.

Are there any connecting rooms?

Yes.

Is it possible to request extra pillows and sheets?

Yes.

Does the hotel have room service? What is the schedule?

Please contact the reception for more information.

Is it possible to include romantic decoration in the room? What is the cost?

Please contact the reception for more information.

Do rooms have balcony?

Yes.

What are the different types of room available in the hotel?

Considering the 220 rooms, there are:
16 Premium Suites with a fully-equipped kitchen;
8 Master Suites with a Kitchenette;
2 Executive Suites;
2 Rooms for disabled guests.

Do rooms have carpet?

Yes.

Do rooms have air- conditioner?

Yes.

Is there any wake-up call service in the hotel?

Yes.

Do rooms have shower and/or tub?

Yes.

Does the room have safes?

Yes.

PRICE AND PAYMENT

Are the rates presented per person or per room?

Per room.

What are the payment methods for reservation made through our website?

Credit Card.

Is the city tax charged?

It’s not included. It’s a city tax paid during our guest’s stay.

Is a credit card needed to make a reservation?

As a payment guarantee for non-refundable rate and for payment of non-refundable prepaid reservations.

What are the available payment methods?

Visa Credit Card, Mastercard, American Express and debit card.

Can I pay with my company’s credit card?

Yes.

Is it possible to request a bill in my company’s name?

Yes.

LOCATION

Is the shuttle service between the airport and hotel available?

Yes.

How can I go to the beach?

For other beaches you can take a bus or a taxi.

How can I go to the city centre?

You can take a bus or a taxi.

What is the main rate to the airport and hotel?

Price on request.

Is there any pharmacy near the hotel?

Yes.