HOTEL
Are there any smoking areas in the hotel?
Smoking is only allowed in balconies or terraces (Smoking Areas).
Does the hotel have its own car park?
The hotel has its own car park, no reservation is required. Access to the car park is made with the room key.
Is the car park paid?
No, the car park is not paid.
Is it possible to book the car park in advance in order to guarantee it?
The hotel does not accept car park reservations, as it is not necessary, since access is made with the room key and is for guests only.
Can I leave my luggage in the hotel before check-in and after check-out?
Yes. We have a room for storing luggage before check-in and after check-out.
Do rates include pool access?
Yes, rates do include pool access.
What is the SPA and pool schedule?
Monday to Saturday: 09h00 to 20h00 – SPA
Sunday: Closed – SPA
Indoor swimming pool every day from: 07:00 to 21:00
Information and Reservations:
Direct Contact Tel: +351 291 724151
Email: spa.melia.madeira@meliaportugal.com
Can I use the spa services without staying with you?
Yes.
Are pets allowed in the hotel?
Yes. See Conditions with the hotel.
Does the hotel have meeting rooms?
Yes. Our hotel has 6 meeting rooms. For more information please visit our website : https://www.meliamadeira.com/meetings/.
Does the hotel have weeding services?
Yes. For more information please visit our website : https://www.meliamadeira.com/meetings/.
Is there any lift?
Yes, is there lifts available.
Are there any chargers for electric cars?
No, there are not chargers for electric cars.
Is there any Wi-fi service in the hotel (including rooms)?
Yes, there is Wi-fi in the entire hotel.
Does the hotel have lobby and public spaces?
Yes, the hotel does have lobby and public spaces.
Does the hotel have laundry and ironing service?
Yes, hotel does have laundry and ironing services.
Which activities can be booked in the reception?
A variety of activities, from Levadas to excursions, catamaran trips, etc. Please contact the hotel reception for more information.
Is there a babysitting service?
Yes, please contact reception to find out the different options and associated costs.
How does lost property work?
Contact reception if you have forgotten something at the hotel.
Does the hotel have a loyalty programme?
Yes, Meliá hotels have the Meliá Rewards programme. You can find more information at this link: https://www.melia.com/en/meliarewards.
Where can I find information about other hotels in the group?
You can find information about more hotels of the Hoti Hoteis brand here: https://www.hotihoteis.com/hotel-portfolio/.