PRICE AND PAYMENT
Are the rates presented per person or per room?
The presented rates are per room.
What are the payment methods for reservations made through our website?
The credit card is the payment method for reservations made through our website.
Is the city tax charged?
No, the city tax is not charged.
By what age children aren’t charged?
For more information please contact the reception.
Do I need a credit card to make a booking?
No, but you may have to make a prepayment to guarantee your booking.
What payment methods are available?
The payment methods available are: Cash, MbWay, Credit card Visa , Mastercard , American Express and debit card.
Can I pay with my company’s credit card?
Yes, it is possible to pay with a company’s credit card.
Is it possible to request a bill in my company’s name?
Yes, it is possible to request a bill in a company’s name.
What is included in the booking price?
It includes accommodation, breakfast and taxes. There is also the option to book with lunches and/or dinners.
Do I have to pay tax on the prices shown?
No, the prices shown already include taxes.
Is breakfast included in the price?
Yes.
If I book by credit card, when is the amount withdrawn?
It depends on the conditions of your booking. It will always be in accordance with what was indicated to you.
Can I pay at the hotel with a different card than the one I booked with?
Yes.
Can I benefit from an online rate by booking directly with the reservations department?
Yes.
I have not received my receipt, what should I do?
Please contact the hotel reception via email melia.madeira@meliaportugal.com and request it.